Learn how our essential services will continue to operate as we respond 'Together against COVID-19'.

Contact us

For parents and guardians

If your child has been questioned, arrested or charged by Police and/or requires legal advice, vist our 'Information for parents and guardians' page for useful information.

Bail Assistance Line 

Phone: 1300 224 555 (including after hours)

For NSW Government agencies

If you are from a NSW Government agency and require information about a Youth Justice NSW client, or if you are from the NSW Police Force and need to admit a young person into custody please call T: 1300 135 330

If you are from a NSW Government agency and require historical information about a past Youth Justice NSW client please contact us on T: 9289 5586 or 5587 (9am to 4pm) or Email: jj.records@justice.nsw.gov.au 

See also ‘To access information held by the Department of Communities and Justice’ below.

To access information held by the Department of Communities and Justice

NSW Government aims to maintain and advance a system of responsible and representative democratic government that is open, accountable, fair and effective. In line with this, Youth Justice NSW publishes as much information as possible, about its operations, policies and programs, on this website.

If the information you require is not available on this website or one of the other Department websites (www.justice.nsw.gov.au and www.facs.nsw.gov.auplease visit our Right to Information page to access information held by the Department, including via a GIPA request. 

Media Unit

For media enquiries please contact:

Map locations of our services

Recruitment enquiries

To view jobs currently available with the Department of Communities and Justice, including Youth Justice NSW, please visit the NSW Government jobs portal at iworkfor.nsw.gov.au

All jobs advertised include a contact for further information in relation to the job advertised.

For general recruitment enquiries please contact careers@justice​.nsw.gov.au​ or T: 1800 810 316

Staffing enquiries

If you are a former Youth Justice staff member and your query is in relation to a past staffing issue, please contact hrcorporateservices@justice.nsw.gov.au 

If you are a current Youth Justice staff member, please contact your manager in the first instance, or visit the Youth Justice Intranet.

Make a complaint

To make a complaint about Youth Justice please visit our Make a Complaint page. 

Complaints can also be made via the “Your Feedback” widget on the right hand side of this page.

For all other enquires...

For all other enquiries please contact Youth Justice as follows:

Postal address

Youth Justice NSW
GPO B​ox 31
Sydney NSW 2001

Phone contacts

Main switchboard: (02) 8346 1333
Fax: (02) 8346 1560

8:30am - 5:00pm
Monday to Friday

National Relay Service - 24-hour relay call numbers

TTY/voice calls: 133 677
Speak & Listen: 1300 555 727
SMS relay (via mobile): 0423 677 767
Click here to find out more about the National Relay Service